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Terms & Conditions

OVERVIEW

This website is operated by CIFTRO with its registered office: ul. Jana PawÅ‚a II 27 00-867 Warsaw, Poland , e-mail: support@ciftro.com Throughout the site, the terms “we”, “us” and “our” refer to CIFTRO that offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The terms used in the Regulations have the following meanings:

1.1 Seller - entrepreneur CIFTRO with its registered office: ul. Jana Pawła II 27 00-867 Warsaw, support@ciftro.com

1.2 Customer - a natural person, legal person or organizational unit that is not a legal person, the specific provisions of which grant legal capacity, having the ability to incur obligations and acquire rights on its own behalf, using the Online Store and making purchases through it;

1.3 Online Store (Store) - the website available at www.ciftro.com, through which the Customer may place Orders;

1.4 Service - services presented in the Online Store;

1.5. Sales contract - a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer, concluded using the Online Store;

1.6 Order - Customer's declaration of will, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and quantity of the Goods.

1.7 Payment operator - a settlement center through which payments related to the Purchase of Goods are carried out via the Online Store.

1.8 Regulations - these Regulations

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

​Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.​

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SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

The customer has the option of registering as part of the Online Store. Registration takes place by completing and accepting the registration form available on the Store's website.

During registration, the Customer is obliged to provide the required personal data. The User is obliged to provide full and true data in accordance with the instructions provided in the form. In the event of a subsequent change of any data, the Customer should immediately update them.

Upon registration and acceptance of the Regulations and consent to the processing of personal data, the Customer is given access to the Account.

The registration of a natural person conducting business activity, a legal person and an organizational unit without legal personality, but having the capacity to incur liabilities on its own behalf, may be performed by a person who is authorized to perform on their behalf all activities related to the registration and to exercise all rights and the client's obligations.

The User manages the functions made available to him as part of the Account, which in particular provides access to up-to-date information about the purchased services



 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

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SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

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SECTION 5 - SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

The service will be delivered immediately after the service is purchased

 

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SECTION 6 - PERFORMANCE OF THE AGREEMENT

The customer may pay for the ordered goods as follows:

a.by bank transfer to the Seller's account.

b. through the system of an external payment operator indicated in the Online Store (Stripe, PayPal).

The Seller is obliged to deliver the ordered service. The order fulfillment time is from 2 to 14 days.The Customer is informed about the main characteristics of the goods, their total price, costs and method of delivery directly when placing the order and then in the electronic confirmation referred.The Seller is obliged to deliver the service without defects

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​SECTION 7 - THE RIGHT TO WITHDRAW FROM THE CONTRACT

The Customer, who is a consumer, has the right to withdraw from a distance contract without giving any reason. In order to exercise the right referred to above, the Customer should, within 14 days from the date on which he came into possession of the item/service or on which a third party other than the carrier and indicated by the Customer came into possession of the item, submit an unequivocal statement of withdrawal from the contract in writing.To meet the deadline to withdraw from the contract, it is sufficient for the Customer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract. In the event of withdrawal from a distance contract, the contract is considered void. What the parties testified is returned. The Seller will refund all payments received from the Customer, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by the Customer other than the cheapest standard delivery method offered by the Seller), immediately no later than within 14 days from the date on which The seller was informed about the decision to exercise the right to withdraw from the contract. The reimbursement will be made by the Seller using the same payment methods that were used by the Customer in the original transaction, unless the Customer expressly agreed to a different solution; in any event, the Customer will not incur any fees as a result of this reimbursement.

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The Subscription enters into force on the day of its conclusion and is valid for 6 months or one year depending on the chosen subscription plan

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The client may terminate the agreement and thereby terminate his participation in the Plan any time by cancelling the membership on his/her account.

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The client  is not entitled to refund of the subscription fee for settlement periods completed during the term of the membership.

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The client may withdraw from the subscription via the Website, without giving any reason by submitting an appropriate statement within 14 (fourteen) days from its conclusion. In case of withdrawal from the subscription by the client, the subscription is deemed to be not concluded. CIFTRO undertakes to immediately return to the client the paid fee. 

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SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

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SECTION 9 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

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SECTION 10 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


 

SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

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SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

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SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

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SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall CIFTRO our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

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SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless CIFTRO and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

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SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

​SECTION 18 - Protection of personal data

The Administrator of Personal Data is CIFTRO with its registered office: ul. Jana Pawła II 27 00-867 Warsaw, Poland

The administrator processes the personal data of customers on the basis of their voluntary, unambiguous and informed consent. The customer acknowledges that the refusal to provide personal data or the revocation of the consent granted will prevent the conclusion and performance of the purchase contract in the online store. Providing correct personal data is therefore a condition for concluding a contract.

The Administrator makes every effort to ensure all means of physical, technical and organizational protection of personal data against accidental or deliberate destruction, accidental loss, alteration, unauthorized disclosure, use or access, in accordance with all applicable law, in particular the provisions of the Regulation of the European Parliament and Of the Council (EU) 2016/679 of 27/04/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection) (Journal of Laws No. UE L 119, p. 1), the Act of 18 July 2002. on the provision of electronic services and the Act of July 16, 2004 Telecommunications Law. More details related to the protection of personal data, including the GDPR information clause, can be found in the Privacy Policy.


 

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of its registered office: ul. Jana Pawła II 27 00-867 Warsaw, Poland

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SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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​SECTION 21 - RECLAMATIONS

Any disputes arising from contracts concluded between the Seller and the Customer, or in connection with them, will be resolved amicably. If, within 30 days from the occurrence of the dispute, attempts to reach an amicable solution do not lead to a settlement, the dispute will be finally resolved by the competent court. The consumer also has the right to use the legal assistance offered to him by appropriate institutions, including consumer organizations or municipal or poviat consumer ombudsmen. The list of institutions is available on the website of the Office of Competition and Consumer Protection (www.uokik.gov.pl).

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SECTION 22 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at SUPPORT@CIFTRO.COM

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